Standard parking is $20 per car or $25 for oversize vehicles like RVs. *Please note: Doggywood can only accommodate dogs. For Dollywood's Splash Country visitors, we offer TimeSaver H2O, a convenient line reservation system that allows you to reserve a position in line for many of the water parks most popular attractions-- without standing in line! Herschend reserves the right to deny admission, prevent entry, require an individual already admitted to leave, or ban individuals from the Properties or from participation in Herschend Activities, without refund, liability or compensation, for failure to comply with any of these Terms, for unsafe, illegal or offensive behavior, to ensure safety, security or order, or if we consider that the circumstances otherwise so require, in our sole and absolute discretion. Social distancing guidelines will limit the capacity of the parks . The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. Space is limited, and reservations are highly recommended. Dollywood's Splash Country accessibility page, Make Dining Reservations at Song & Hearth. In response to recent developments around COVID-19, some airlines are offering adjustments to cancellation policies and change fees. By Vicky Reddish - May 26th, 2020. We stood in line for at least half an hour behind a large family who did not wear masks. According to the company's website, on April 12, masks were made . More Time, Less Wait! American Express, Visa, Mastercard and Discover. In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where: a business has cancelled a contract without providing any of the promised goods or . How To Write a Return Policy (+ Free Template) (2023) - Shopify The day we were there they reached capacity early so it was fairly crowded which perhaps added to the problem. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. Show schedules are typically published no later than two weeks in advance, but are still subject to change. The Competition and Markets Authority (CMA) remains of the view that a consumer will generally be entitled to a refund when they have paid money in advance for services or goods . The home improvement chain has extended its standard 90-day return policy to 180 days from the date of purchase on most new and unopened merchandise. and last updated 3:27 PM, Jul 14, 2020. They are closed on Tuesday and Thursday and not sure how staffed the call center will be those days. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. Please visit the Account Overview page. The fee is $18 for a single; $20 for a double. COVID-19 policies. We appreciate all of our passholders and have made the renewal process super easy! However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. Complimentary transportation is provided to the front gate via parking lot trams from designated tram stops (Dollywood theme park only). A Calming Room has been created for the purpose of helping our Guests with special needs who may have a sensory overload while visiting us at Dollywood and Dollywoods Splash Country. Since we had to add these entitlements to your account after your purchase, we are unable to add them to the Entitlements section within your account. Proper attire is required at the Properties at all times. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS OF SALE. Unescorted children will not be admitted to Dollywood. Rain Checks are not available for Season Passholders. Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family: Parking is $25 for all standard length vehicles and $30 for oversize length vehicles such as RVs and trailers. Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. Please stop by Guest Services to pick up your raincheck before you leave the park. By David Angotti - June 15th, 2020. Southern charm and thrill rides: What it's like to visit Dollywood Please see ourDirectionspage andDestination Mapfor a map of the area. ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. If you have received an email or phone call from our team regarding entitlements in your online account, you will find those entitlements under your order History within your online account. Doggywood is constructed in the style of a rustic Smoky Mountain cabin. Dollywood FAQ: Top 10 Dollywood Questions Answered - Smoky Mountains Due to the dynamic movement you may experience on our rides, Apple Watches and other devices may activate their emergency call function. Courts view COVID-19 tuition refund lawsuits skeptically - Inside Higher Ed Have a safe and enjoyable experience while visiting Dollywood and remember the following: We do not have a limited activity ticket. Coronavirus Workplace Policies | Harvard Human Resources Dollywood and Dollywood's Splash Country offer a variety of options for Guests who must make nutritional needs considerations. on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Please keep your parking lot receipt to re-enter the toll booths. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge. Tickets must be unused and not expired within 90 days of purchase. But please let us know if you continue to receive this issue at 1-800-Dollywood. Passholders are required to have aMy Dollywood Accountwhen purchasing online. Dollywood and Dollywood's Splash Country tickets include all rides, shows (except special ticketed events), museums, crafts and other attractions (except for our paid games). Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. (except for special events as designated by the Property). A portion of our ECV fleet is available for online reservations each day, and payment is required in advance. Input your details into the refund policy generator below and . Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. When you are ready to renew your pass, the power of your My Dollywood Account comes full circle! 28 August 2020. Payment must be made with an organizational check or credit card. Yes. . Please contact us at (888) 428-6789 to make changes to your group reservation. Airlines offering fare flexibility - Travel Help - Google The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. We hope it doesn't happen, but prepare just in case your little one gets separated from you. Canceling A Trip For COVID And Need A Refund? An Expert Says Travel "We have been following the coronavirus crisis very closely and based on developments within the last 24 hours and in consultation with the State of Tennessee, we are going to delay our season opening until March 28," Craig . Changes to season passes. If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. Also, take time upon arrival to point out uniformed Dollywood Hosts or Security personnel to your child and encourage him/her to seek help from this individual if lost. Returns and refunds are a part of doing business online. After linking, purchasing or renewing your Pass from within your online account is simple! All payments must be made in full. Greene criticizes Zelensky at CPAC: Leave your hands off of our sons and House Democrats blindsided as Biden changes tune on DC crime bill. A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. Be sure to follow all rider requirements, including requirements for loose articles. Doha, Qatar - Qatar Airways has paid out over USD $1.2 billion in refunds to almost 600,000 passengers since March, demonstrating its commitment to honouring its obligations to passengers who need to change their plans due to the impact of the COVID-19 pandemic on global travel. Go to the Season Passes page on dollywood.com. The long wait for the 2020 Dollywood season is over - today was the first day complete with a variety of new rules and guidelines developed by the CDC. Tripadvisor performs checks on reviews. 20 Retailers That Have Amended Their Return Policies Due to COVID-19 Ticket prepaid at least 2 weeks in advance will be shipped to you at our expense, upon request. Dollywoods easy-to-use TimeSaver line management system lets you avoid long show lines at select shows and rides. Our Ride Accessibility Center is available to serve our guests who have an accessibility need and would like to enter an attraction through the accessibility entrance. Otherwise, your groups refund will be adjusted accordingly. Unless approved by Dollywood in advance, personal or commercial drones (or other unmanned vehicles) whether piloted on or off property are not permitted. We value your safety. We do not offer AAA discounts at Dollywood or Dollywood's Splash Country. while the rest of the group rides the attraction. Visa, MasterCard, Discover, American Express, organizational checks & cash. DollywoodYes. *A full list of Terms and Conditions applicable to your visit are set forth in the Terms of Sale, which may be found online at Dollywood or picked up at Guest Services. After your day on park, should you need minor assistance with your vehicle, call 865.428.9463 for Dollywoods Courtesy Vehicle Assistance. Everyone is required to wear mask & social distancing. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. Dollywood reopens amid COVID-19 pandemic to season passholders If it is raining when you leave the Park and your visit is shortened by the rain, you can request a Rain Checkjust ask. Let us answer your questions about what you can expect! Airlines currently offering travel flexibility TimeSaver Passes allow you expedited access to lines at select* rides. Returns and Refunds - Amazon Customer Service Subscribe to our newsletter, special offers and promotional emails. Passholders are required to have a My Dollywood Account when renewing online. Dollywood is making the changes as the Sevier County, Tenn., mask mandate is set to expire on Thursday, accordingto WBIR. Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. Smoky Mountain Cabin guests can also park for FREE. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. . DOLLYWOOD - 2458 Photos & 1039 Reviews - Pigeon Forge, Tennessee - Yelp Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. Service animals must be under the control of the owner at all times and should remain on a leash or harness at all times while at the Property. Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. Dollywood Theme Park. Also, the name on the photo ID must match the name on the credit card. DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. Good Question . Reservations consisting of park admission tickets and cash value meal vouchers only may be made up until the day of your visit. Smoky Mountain weather is very unpredictable. Our operating days and hours vary; please check our Calendar. We understand that rain can sometimes lessen your park experience and we are happy to have you visit us again! Park Hours Sign In | Register Search. Simple click/tap the order for $0.00 Amount to get to your added entitlement(s). The wristbands correspond to the color-coded information displayed on signs at each ride. Dollywood reopened on Friday for its 36th season . You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. Ride to ride floating locker rentals are available at Wild Eagle, Mystery Mine, FireChaser Express, Daredevil Falls, Barnstormer, River Rampage, Tennessee Tornado, Country Fair, & Lightning Rod. Review tags are currently only available for English language reviews. Once the group returns, the adults will swap places with each other. Coronavirus: How to get your money back - Good Housekeeping The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. Refund Policy Generator - Free Template for Your Website - Shopify My biggest issue was just the waiting in line. Country music legend and philanthropist Dolly Parton's amusement park, Dollywood, updated its COVID-19 restrictions this week. If you have had a season pass within the previous 3 years, you are eligible to renew that season pass but may not qualify for renewal pricing. Cruise cancellation, refund policies vary and may have changed - USA TODAY Although there is no microwave available, Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. Person upgrading used admission ticket must be present to complete transaction. Capture memories throughout the year with a Season Photo Pass valid for Dollyood and Dollywood's Splash Country. Dollywood Gold Season Pass: starts at $204, which is $30 . 'Mask-optional spaces': Dollywood adjusts some COVID-19 safety Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. Walk, dont run. PIGEON FORGE, Tenn. (WATE) Season passholders were the first guests to experience Dollywood on its delayed opening day Monday due to the COVID-19 pandemic. 1. Track Your Return. When will Dollywood reopen after coronavirus pandemic? During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. Once within your My Dollywood Account, scroll down to the Passes module on the account overview page and click/tap on "Renew Passes". Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Individual rain checks will be given when one-day admission tickets are presented at the Groups Booth. The black diamond indicates a high thrill attraction; the blue square indicates a moderate thrill attraction; and the green circle indicates mild thrill attraction. Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. There are certain items that must be returned . I am sorely disappointed in Dollywood and their staff. Dollywood is NOT. We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit. Rain checks will be valid for one-day admission on any operating day in the current operating season. Updated: 2:27 PM EDT May 18, 2020. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. Famous Tennessee resort and theme park will welcome guests in June with COVID-19 safety measures. In the event of occasional inclement weather, we may need to close some or all of our rides. Reservations consisting of admission tickets and/or cash value meal vouchers only may be paid in advance or upon arrival. We offer both Regular and Unlimited TimeSaver options. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. Any form of harassment (including verbal harassment or abuse or threatening remarks or actions) whether directed at Guests, personnel, or animals is prohibited. Customers might be unsatisfied with their order for a number of reasonsit arrived damaged, they ordered the wrong size, or it simply didn't meet their expectations. Dollywood and Dollywood's Splash County will reopen June 17. During storms, re-opening will be based on when the weather has moved away from the park. . Tickets must be upgraded on the day of your group's visit only. Dollywood staff cleaned everything on a regular bases which did create longer wait times but that was to be expected. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. Please contact us at (888) 428-6789 if you need to cancel your reservation. Passholders are required to have aMy Dollywood Accountwhen purchasing online. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Please see ourGroupssection for more information. Tattoos with objectionable graphics and/or messaging are not permitted. Be sure to double-check operating hours before your trip. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. All persons, bags, and belongings in, on, or about the Property are subject to security and safety searches, including physical screening and metal detection procedures. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dollywood has always been proud to assist our military families. Yes. Conduct that is threatening, disorderly, horseplay, unruly, disruptive, profane, graphic, obscene, or in poor taste is prohibited. Dollywood has . Your child will be measured by a Dollywood Host and given a color-coded wristband. It's also a good idea to provide easily recognizable identification for your stroller. Weather was great, This is the version of our website addressed to speakers of English in the United States. Dollywood is pleased to offer a variety of parking options based on our guests' needs. Ride Wait Times are visible once you are on property at Dollywood. The shows were not open which I was a little disppointed as they could have done tickets for the show & still provide social distancing. The use of illegal drugs is prohibited at the Property and at all times during participation in any Herschend Activity. We cannot honor out of state tax exempt forms. Enhance your visit! Excused Murdaugh juror left a dozen eggs in jury room. This length of time in line with no one being reminded to wear a mask was not acceptable. With the new "reservation" system in place, I am a bit worried about locking in a reservation early enough to actually get in without knowing what . However, guests are allowed to bring one unopened bottle of water per person. Followingthe vaccines development and emergency use authorization, the 75-year-old Parton received theshot in early March, tweeting, Dolly gets a dose of her own medicine., THE HILL 1625 K STREET, NW SUITE 900 WASHINGTON DC 20006 | 202-628-8500 TEL | 202-628-8503 FAX. On Mobile, the Sign In or Register and Account links are in the hamburger menu in the upper LEFT. Terms of Sale | Dollywood Parks & Resorts Dollywood updates COVID-19 guidelines, masks no longer - The Hill VisitDollywood's page,Dollywood's Splash Country pageorDollywood's Destination Map. These Terms of Sale (these Terms) apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an Item) by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to herein as Herschend, us, we, or our as the context may require) whether the Item was purchased in person or through the telephone (an On Site Purchase), or through a website or a mobile application operated by Herschend (the Online Service).