Auto. 1024.41(h)(1). 12 C.F.R. 1024.41(d). v. Windsor, 521 U.S. 591, 623-24 (1997). 218. Several states also fined Nationstar in 2018 over failing to have proper procedures in place and "unfair and deceptive" mortgage modification policies. According to Oliver, if he used incorrect data, that was a result of the limited data fields and definitions provided to him. From this approach, Oliver concluded that for approximately 60 percent of the sampled loans, Nationstar failed to comply with the requirement that it inform the borrower of loss mitigation application determination within 30 days of receiving a complete application. Mr. Robinson's counsel is experienced in complex civil litigation and class action litigation. at 300. 143. Ins. Individual damages would be below the cost of litigation even if each class member could establish that Nationstar's conduct consisted of a pattern or practice of violating Regulation X, because the statute limits such damages to $2,000 per borrower. Md. Here, even though the Robinsons' March 7, 2014 loss mitigation application was not the Robinsons' first such application, it was their first submitted after the effective date of Regulation X. Id. Nationstar further argues that the Robinsons cannot show that they suffered economic damages as a result of the violation of section 13-316. Where the results of such an analysis would apply to any individual claim, it would be highly inefficient and wasteful to require duplicative analysis in each such case. The fee arrangement will be considered as an issue potentially affecting the credibility, rather than the admissibility, of the expert testimony. You will not receive a payment if you fail to timely submit a completed Claim Form, and you will give up your right to bring your own lawsuit against the Defendant about the claims in this case. Moreover, Nationstar cites no authority for the proposition that a loss mitigation application would not be deemed "complete" for purposes of RESPA upon such a formal designation, and any rule that would deem such an application incomplete in the event that an underwriter subsequently decided to ask for additional material would be entirely unworkable. 125. 2014))). The Magistrate Judge ordered Nationstar to run those scripts and return the electronic data to the Robinsons. 1987) (holding, in the context of an informant who is paid a contingent fee, that the fee should be treated "as a credibility factor"). Accordingly, Nationstar did not send the Robinsons an acknowledgment letter within five days stating that it had received the application, as required by Regulation X. See Torres v. Mercer Canyons Inc., 835 F.3d 1125, 1137 (9th Cir. Code Ann., Com. Id. Because of the need to protect the rights of absent plaintiffs to assert different claims and of defendants to assert facts and defenses specific to individual class members, courts must conduct a "rigorous analysis" of whether a proposed class action meets the requirements of Federal Rule of Civil Procedure 23 before certifying a class. In Frank, due to the state's community property laws, the mortgage was "a community debt," and after her husband died, the plaintiff "was therefore obligated to make the loan payments" because of her interest in the home. News Ask a Lawyer 2605(f)(2). P. 23(a)(1). The Complaint asserts two claims. After attempts to modify the loan failed, the Robinsons filed a class action Complaint against Defendant Nationstar Mortgage, LLC ("Nationstar") for alleged violations of the Real Estate Settlement Procedures Act ("RESPA"), 12 U.S.C. P. 23(a)(3); Deiter v. Microsoft Corp., 436 F.3d 461, 466-67 (4th Cir. After this missed payment, Nationstar assessed a late fee. 1024.41(a). When combined with the state settlements, Nationstar is on the hook to pay a total of $91 million overall: $85 million to harmed consumers and $6 million in civil penalties. 1024.41(f), (g), and (h), and Md. Ohio 2014). At the time, Nationstar had not completed the process of updating its systems to conform to those requirements. Casetext, Inc. and Casetext are not a law firm and do not provide legal advice. Thus, the Court concludes that, while Nationstar may have defenses as to some borrowers, the common proof that establishes the asserted violations, as well as the common question of whether the Robinsons can prove a pattern-or-practice violation by Nationstar, will predominate over the individual issues as to these claims. MCC JR 318, 530-531. "Mortgage servicers are entrusted with handling significant financial transactions for millions of Americans, including struggling homeowners. Although Nationstar argues that Mr. Robinson has a conflict of interest because he wishes to avoid foreclosure and to delay payments on his mortgage, the record does not reflect that proposition. In assessing this element, "numbers alone are not controlling" and a district court should consider "all of the circumstances of the case." 10696, 10836. A code is also added to LSAMS to put a hold on foreclosure proceedings. 2605(f). Nationstar employees use four software applications and databases to store and track electronic information relating to loans: (1) Loan Services and Accounting Management System ("LSAMS"), Nationstar's primary loan servicing software, which contains data for loans, including the permanent records of the accounting history, communication logs, and letters documented with codes that were sent to the borrower; (2) Remedy Star, Nationstar's proprietary loss mitigation and loan modification management system, which, among other tasks, tracks the status and timeline of a loan modification and links to documents stored in FileNet; (3) LPS Desktop ("LPS"), an application which Nationstar uses to track and manage foreclosure processes and communicate with outside attorneys; and (4) FileNet, a platform that houses PDF images of documents, including letters sent to borrowers by Nationstar. Based on his experience and review of deposition transcripts of Nationstar employees, Oliver asserts that Nationstar has computerized data from which RESPA violations may be identified, not least because Nationstar must be able to demonstrate its compliance with RESPA to regulators. Nationstar argues that summary judgment should be granted against Mrs. Robinson because she is not a "borrower" within the meaning of RESPA. v. Nationstar Mortgage LLC. Portland, OR 97208-3560. 1994) (noting that a single common issue is sufficient to meet the commonality requirement). Co., 595 F.3d 164, 179 (4th Cir. Potentially eligible class members for all of these provisions can be identified through the LSAMS and Remedy data that marks that an application was received, identified as complete, and denied. Law 13-303(4)-(5), 13-408. If you are a member of the Settlement Class, you must submit a completed Claim Form to receive a payment. Additional facts relevant to the pending motions are set forth below. In addition to the fee paid to PaCE, the Robinsons also assert as damages $50.58 in administrative costs, specifically postage fees for sending information relating to their loan modification application to Nationstar, and 120 hours of time expended on the loan modification process. 2006). For example, in EQT, the court concluded that a proposed class of all individuals who owned an interest in a gas estate was not ascertainable because the actual owners could be determined only through an individualized review of land records. Id. Consumer Financial Protection Bureau and Multiple States Enter into Robinson v. Nationstar Mortg. LLC | 2015 WL 4994491 | D. Md. | Judgment 12 U.S.C. 3d 254, 274-75 (S.D.N.Y. "[A]n evaluation of the merits to determine the strength of plaintiffs' case is not part of a Rule 23 analysis." Before the error was discovered, Mr. Robinson appealed this offer as insufficient on April 10, 2014. Accordingly, a loan servicer must comply with Regulation X as to the first loss mitigation application submitted after the effective date. Id. 2605(f)(2), "Rule 23 contains no suggestion that the necessity for individual damage determinations destroys commonality, typicality, or predominance, or otherwise forecloses class certification." At this stage of the proceedings, the Court must rely on facts in the record, and not assertions in the pleadings. See Farber, 2017 WL 4347826 at 15; Billings, 170 F. Supp. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986). The data derived from scripts written by another expert, Abraham J. Wyner, without the benefit of seeing the databases, a process necessitated by Nationstar's unwillingness or inability to produce the relevant data. Nelson, 2017 WL 1167230, at *3 (collecting cases). Likewise, Oliver's expert report provides no analysis on how Nationstar's databases allow for a systematic determination whether Nationstar failed to inform borrowers of the specific reasons for the servicer's decision to deny each loan modification option, in violation of 12 C.F.R. Law 13-301(1). Others, however, have concluded that "all expenses, costs, fees, and injuries fairly attributable to" a servicer's RESPA violation are damages, "even if incurred before the" violation, because the "wrongful act . ("MCC") 2, ECF No. Signed by Magistrate Judge Jillyn K Schulze on 9/9/2016 . See Johnson v. Ocwen Loan Servicing, 374 F. App'x 868, 873 (11th Cir. loan" did not have standing to bring a RESPA claim); Nelson v. Nationstar Mortg. Once an underwriter is assigned, that employee double-checks whether the application contains all required documentation and is complete. Nationstar, the fourth-largest mortgage servicer in the U.S., is set to pay $91 million to settle claims brought by the Consumer Financial Protection Bureau and state attorneys general alleging that the company failed to honor mortgage forbearance agreements and unfairly foreclosed on homeowners. First, as a threshold matter, the Court notes that in ruling on Nationstar's Motion for Summary Judgment, it will grant judgment in favor of Nationstar as to Mrs. Robinson's claims, Mr. Robinson's RESPA claims under 12 C.F.R. 1 . Between July 2010 and November 2013, the Robinsons submitted and Nationstar denied three applications for a loan modification under the Home Affordable Modification Program ("HAMP"). To prepare his expert report, Oliver reviewed a randomly selected sample of 400 loans serviced by Nationstar in which a loan modification application was submitted. Those claims arose from Nationstar's alleged In their Motion for Class Certification, the Robinsons seek certification of two classes. Anderson, 477 U.S. at 248. 2605(f)(1)(B), a borrower cannot recover these additional damages "without first recovering actual damages." Nationstar Mortgage Convenience Fee Class Action Settlement It does not mount any persuasive attack on Oliver's "principles and methodology," Westberry, 178 F.3d at 261, which largely consisted of counting the number of days between events and reviewing files for a particular loan to determine whether they contained certain standard content. "We will be watching the mortgage interest industry to ensure they are treating homeowners fairly and fulfilling their obligations.". In assessing the Motion, the Court views the facts in the light most favorable to the nonmoving party, with all justifiable inferences drawn in its favor. Nationstar Mortgage agreed to settle an action commenced by the Consumer Financial Protection Bureau for $91 million to resolve allegations surrounding mortgage servicing misconduct and deceptive practices that resulted in financial harm to borrowers. 1024.41(b)(1). Delaware Attorney General Kathleen Jennings said the settlements, Several states also fined Nationstar in 2018, Kwame Raoul, attorney general of Illinois, latest research from the Mortgage Bankers Association. Accordingly, Nationstar's Motion for Summary Judgment will be granted as to the MCPA claims under sections 13-301 and 13-303. Nationstar also allegedly foreclosed on borrowers with pending forbearance applications after promising not to do so and failed to properly handle escrow payments and accounting for homeowners who were in Chapter 13 bankruptcy proceedings. Wal-Mart Stores, Inc. v. Dukes, 564 U.S. 338, 348-49 (2011) ("[A] class representative must be part of the class and possess the same interest and suffer the same injury as the class members." Make your practice more effective and efficient with Casetexts legal research suite. 1988) (distinguishing between a rule of professional conduct and admissibility of evidence); cf. The settlement in the form of a consent judgment, filed in the U . Some of the alleged damages are not supported in law or in fact. Joint Record ("MCC JR") 0907. Law 13-316(c) are triggered upon the submission of a loss mitigation application, while 12 C.F.R. This is not the first time Nationstar has been the subject of federal and state investigations. An 85-year Harvard study found the No. Although she has worked as a bookkeeper for various companies, she was not employed between March and September 2014. A servicer that fails to comply with Regulation X is liable for actual damages and, upon a finding of a "pattern or practice" of non-compliance by the servicer, up to $2,000 in statutory damages. 2007)), aff'd sub nom. Class Certif. 3d 712, 728 (S.D. 1024.41(i). . Where a contingency fee arrangement for expert witnesses is not expressly prohibited by the Maryland Rules of Professional Conduct, the Court declines to find that the fee arrangement here constituted an ethical violation. The "Nationwide Class" is composed of "[a]ll persons in the United States that submitted a loss mitigation application to Nationstar after January 10, 2014, and through the date of the Court's certification order." R. Civ. 2. 2014). During this time and up until September 25, 2017, Nationstar had not begun any foreclosure proceedings on the Robinsons' home. The ruling serves as a reminder that Florida remains one of the top states for both mortgage fraud and lender errors. See 12 C.F.R. 2016) (dicta). "[N]amed class representatives [must] demonstrate standing through a 'requisite case or controversy between themselves personally and defendants,' not merely allege that 'injury has been suffered by other, unidentified members of the class to which they belong and which they purport to represent.'" Id. ("Opp'n') 13, ECF No. Nationstar Mortgage Robocall Class Action Settlement Checks Mailed See Hayes v. Wal-Mart Stores, Inc., 725 F.3d 349, 356-57 (3d Cir. They do not seek damages in the Amended Complaint for emotional distress or include such a claim in their itemized list of damages submitted in discovery. Mortgage servicers seek government aid as forebearance requests soar, How this 39-year-old earns $26,000 a year in California. Although this data was not provided to Oliver, there is no reason it could not be produced and used to make determinations on the timeliness of decisions on loss mitigation applications. Ass'n, 375 F.2d 648, 653 (4th Cir. 2601-2617 (2012), specifically RESPA's implementing regulations known as "Regulation X," 12 C.F.R. The Court will not revisit this determination. See Fed. Nationstar filed a notice of settlement and a joint motion to proceed before a magistrate . McLean v. GMAC Mortg. 1024.41(i). 09-08213, 2011 WL 11651320 (C.D. The Court agrees that costs, including administrative costs, "incurred whether or not the servicer complied with its obligations" are not actual damages "caused by, or 'a result of,'" the RESPA violation, whether or not they occurred before or after the violation. See Farmer v. Ramsay, 159 F. Supp. 1024.41(d). Fed. Fed. . Since it is the plaintiff's burden to establish that the requirements of Rule 23 have been met and Mr. Robinson has failed to do so, the Motion for Class Certification will be denied as to any claims that Nationstar violated 12 C.F.R. Specifically, the loan servicer failed to honor borrowers' loan modification agreements. The Class is represented by Rafey S. Balabanian of Edelson PC. 12 C.F.R. The Motion will be otherwise denied. See, e.g., Linderman v. U.S. Bank Nat'l Ass'n, 887 F.3d 319, 321 (7th Cir. Furthermore, Oliver states that since Nationstar employees used templates to communicate with borrowers, he could determine whether there were violations of certain RESPA provisions based on entries showing that Nationstar employees used templates that did not comply with RESPA. R. Civ. Id. Id 1024.41(c)(1). Class litigation would also promote consistent results on the common question whether Nationstar engaged in a pattern or practice of violating Regulation X and would provide Nationstar with finality and closure on that issue. Because all of the Rule 23(a) and (b)(3) requirements are met as to a class asserting violations of 12 C.F.R. Sept. 29, 2017); Billings v. Seterus, Inc., 170 F. Supp. If a class is ascertainable, it must then satisfy all four elements of Rule 23(a): numerosity, commonality, typicality, and adequacy. which has the capacity, tendency, or effect of deceiving or misleading consumers." Throughout discovery, Nationstar repeatedly stated that it could not produce the data on loss mitigation or loan modification applications from its databases in the form requested by the Robinsons. As to the third denial on November 7, 2013, Nationstar informed the Robinsons that the loan modification application was denied because the mortgage loan was not in default. 1024.41(b)(1), which requires reasonable diligence in obtaining documents and information to complete a loss mitigation application; and Md. 89, 90, ECF No. In the case of Tony Robinson and Debra Robinson vs Nationstar Mortgage, LLC, the appeals court ruled that the lender did not actually have the right to foreclose on the property. Rules 19-303.4(b) (2018). In support of these claims, Mr. Robinson testified in his deposition that the $141,000 in interest represents the amount that the Robinsons have been overcharged over the life of the loan. P. 23(b)(3). . 16-0307, 2017 WL 1167230, at *3 (E.D.N.C. . . The first of these prerequisites is that the class must exist and be "readily identifiable" or "ascertainable" by the court through "objective criteria." Mot. See id. Furthermore, to the extent that the Robinsons' claim is that Nationstar falsely stated that it would evaluate the Robinsons for all available loss mitigation plans, the Robinsons point only to statements in letters that the Robinsons "may" be eligible for certain non-HAMP loan modification programs. Discovery Order, ECF No. 1024.41. Nationstar sent Mr. Robinson two letters denying his loan modification application on July 17, 2014 and September 9, 2014, but there is no evidence in the record that the Robinsons submitted an appeal to either of those letters. A $3.8 million settlement has been reached in a Nationstar convenience fee class action lawsuit, which claimed that the mortgage lender wrongfully charged convenience fees to their consumers when making payments on past due accounts. 12 U.S.C. In Baez v. Specialized Loan Servicing, LLC, 709 F. App'x 979 (11th Cir. LLCNo. See Stillmock, 385 F. App'x at 274 ("[T]here is no reasoned basis to conclude that the fact that an individual plaintiff can recover attorney's fees in addition to statutory damages of up to $1,000 will result in enforcement of [the Fair Credit Reporting Act] by individual actions of a scale comparable to the potential enforcement by way of class action."). 12 U.S.C. 1024.41(h)(1), (4). Courts have held that a person who did not sign the promissory note is not a "borrower" for the purposes of RESPA because that individual has not "assumed the loan." 2013) (holding that the plaintiff sufficiently pleaded actual injury or loss under the MCPA where he alleged that he suffered "bogus late fees," damage to his credit, and attorney's fees); see also Cole v. Fed'l Nat'l Mortg. The Class Action Administrator would then begin distribution of the settlement funds. See Eisen v. Carlisle & Jacquelin, 417 U.S. 156, 178 (1974) ("In determining the propriety of a class action, the question is not whether the plaintiff or plaintiffs have stated a cause of action or will prevail on the merits, but rather whether the requirements of Rule 23 are met."). J. This argument runs contrary to the plain language of Nationstar's own procedures, which describe the application as "complete" based on the processor's determination, leading to the referral of the complete package to an underwriter.
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