Not usually one to complain but poor service and poor portions. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. This website is using a security service to protect itself from online attacks. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Then, just as we finished eating, we were brought two portions of chips free-of-charge.I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong!We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. To be fair, we were offered free drinks or a cake as compensation. I initially sent the following through to their Facebook page and got a 'give us a ring' response. Something went wrong, please try again later. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Husband tried the special, cottage pie, cleared the plate! Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? Sign in. When we first asked for an update, we were told that they were busy and there was a bit of a delay. Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. Ice skating was being thoroughly enjoyed by family groups. at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. Fish and chips were over cooked fish was near on black and chips pale What do you think about Planters At Bretby? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. 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Service Wonderful but no Brioche Bun for Burger. Off I go again to get more cutlery. Tripadvisor performs checks on reviews. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. the food we got was freshly made and tasty. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The action you just performed triggered the security solution. The Garden centre is first class, well stocked and clearly laid out with good parking. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. My husband was disgusted with the standard of the breakfast. "We're really excited to see what else is in store for the rink in the lead up to Christmas.". Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. We normally spend some time looking round all the lovely plants but the music is rather off putting so we dont stay long. Eventually I went up to the kitchen and asked when our food would be really. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. not taste as expected. which when you placed on the base on your table identified where you were sitting , this worked very well. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. This is the version of our website addressed to speakers of English in the United States. Get quick answers from Planters At Bretby staff and past visitors. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. Hopefully, just a bad day.More, Needing new garden tools and plant stock, this was our obvious venue to visit. What do you think about Bretby Nurseries? Easter chicks in the pet section were adorable. You will then receive an email that helps you regain access. Get contact details, videos, photos, opening times and map directions. But then I got to the peas, these weren't even Luke warm, they were stone cold. We seemed to be waiting ages for the food. Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: You can email the site owner to let them know you were blocked. Ordered food. 219 Reviews. couldn1t comment on the prices because i didnt pay. Or by navigating to the user icon in the top right. Then we have to lay the pipes down to pump the liquid on and freeze it. 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. Planters At Bretby. Decaffeinated tea was easily available, at no extra cost. Tel: 01283 . Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food "We've had regular skaters come to visit and they have said our ice is really good to skate on.". Thank you. We visit regularly and have never been disappointed before. Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. Wet & Brown Lettice leaf's. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Cold yorkshire pudding, cold meat, cold roast potatoes, cold frozen beans and cold frozen peas. What Types of Materials are Ideal for a Greenhouse. please bretby have it all year round. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com.Thank you, Ben. As always you can unsubscribe at any time. queues to order were VERY slow moving. Please try again in a few minutes, Visited your garden centre today.as always you have a lovely placelots of plants and garden ornaments..and plenty of interesting items indoorsspent a good half day todayhad a lovely scones and tea.bought several plants and ornaments too. Called in on way back home and decided to have lunch. well I'd have thought that was fairly obvious really. Easter chicks in the pet section were adorable. Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. I know the intention is good but they looked so forlorn and very very sad. But then I got to the peas, these weren't even Luke warm, they were stone cold. Open until 6:00 PM (Show more) Mon-Sat. Theres always a relaxed atmosphere while browsing but I have to say the last couple times Ive visited, there seems to be loud music playing from speakers where the ice rink normally is. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Nice gift shop too. Ice skating was being thoroughly enjoyed by family groups. This means that we may include adverts from us and third parties based on our knowledge of you. All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. Garden centres across Derbyshire have reopened this week in response to the Governments updated lockdown guidance. When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. 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