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If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. You don't have to do anything, unless you have moved since we sent you your last pass. My new bus pass has been refused by the driver. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Your bus pass will be renewed automatically. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. You should have received all the information you need by now. Analytical cookies are used to understand how visitors interact with the website. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Lee We apologise for any inconvenience that this situation may have caused you. In the unlikely event that your pass does not arrive, you should call. thurrock.gov.uk uses cookies to make the site simpler. By clicking Accept All, you consent to the use of ALL the cookies. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. The form will ask for a new passport-sized photo, which will be printed on their new card. Renew an existing pass | Transport for Greater Manchester Travel passes and concessions - City of York Council Pensioners to lose free bus pass due to state pension changes If you have any questions, please contact Essex County Council by calling0345 743 0430. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. We will need to see evidence of your new address. You do not need to reapply for your bus pass. However, you may visit "Cookie Settings" to provide a controlled consent. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Other Scottish passes arent accepted on the trams. However, you may not be allowed to use your bus pass on night buses i.e. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. For those people needing to apply for their renewal this too can now be done byApplying online. How did the American colonies actually win the war and gain their Independence from Britain? But opting out of some of these cookies may affect your browsing experience. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Welcome to the Highways Service Information Centre. How do I apply for a disabled persons bus pass? Changes To Renewal Of Concessionary Bus Passes. You can find your renewal code located in the box towards the bottom of your renewal letter. We send out renewed passes by the end of March. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). My age-related pass has now expired but I have not received a new one. igo card for 11 to 16 year olds. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. You can apply for your renewal bus pass online. This cookie is set by GDPR Cookie Consent plugin. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. No, concessionary bus passes are not accepted on the night Buses. When can I use my concessionary bus pass in Gloucestershire? pensioners. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Calls from mobiles are likely to be considerably higher than those from landlines. The county council will not reimburse you for any charges levied by medical specialists or advocates. Will receive a renewal form, as evidence is required to obtain a new pass. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. What is the cause of the card not working? If you have any questions, you can call us to discuss your application on 0345 200 0388. In London, you can use your card on buses but not on the Underground Train services. Senior HOLO cards available at all Satellite City Halls on Oahu Please note the Bus Pass system is separate to other Council systems and requires its own login information. Can I use my pass on Trains? If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Copyright Lancashire County Council 2022. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Necessary cookies are absolutely essential for the website to function properly. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Freedom Pass expiring: How and when to renew London travel permits. What do I do about my concessionary bus pass? When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Blackpool: Renew an older person's bus pass | Oxfordshire County Council Have you moved? How long will it take to get a bus pass following a renewal/application? Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Readers ask: Where To Renew Bus Passes West Midlands? Renewing your bus pass or reporting it as lost or stolen You can renew your bus pass up to 8 weeks before it expires. This If you send us different evidence, your pass may be delayed or refused. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. Renewing a disabled persons bus pass | East Sussex County Council Typically, we will automatically renew passes for people with visual impairments and hearing impairments. To get an older persons bus pass you must 2 Apply to your local council. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Bus Older person's bus pass | Leicestershire County Council Can I use my disability-related with a companion bus pass in other parts of England? Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Frequently asked questions about concessionary bus passes Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. What time can I use my bus pass outside of Gloucestershire? Can I use my English senior citizen bus pass in Scotland? The passes will be sent out automatically but people should call the bus renewal hotline . For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. The list of these services is on the GCC web site, under Transport. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Blackburn with Darwen: These cookies ensure basic functionalities and security features of the website, anonymously. The cookie is used to store the user consent for the cookies in the category "Other. We only need this if you want us to contact you and we won't keep it once we've replied. Daily fare: $2.00. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. for staff to amend your details and arrange for a renewal pass. Older person's bus pass renewal. What do I do with a bus pass which is no longer needed? Free travel before 9.30 am on infrequent services. State pension claimants who apply directly through their local council should be aware. No, your bus pass cannot be used on National Express services. This can be your email address or set to something memorable for you. I am a disabled pass holder, will I receive a bus pass renewal letter? For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. You do not need to renew an igo card. There is no need to contact us until we get in touch with you. What do I do about my concessionary bus pass? This form can be completed and returned in the envelope provided with your form. You need to check the expiry date and apply to the council for a new one if you're is due to expire. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Apply for a new age-related pass. Your new pass will be valid for 2years. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Renew a bus pass | Apply for a concessionary bus pass - Medway Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability.